Terms of Service

Terms and conditions for using BriizPay services.

Last Updated: November 2025

Welcome to BriizPay. These Terms of Service ("Terms") govern your access to and use of BriizPay's payment processing services, website, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using BriizPay, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

2. Description of Service

BriizPay provides innovative payment processing services that allow businesses to accept payments using their mobile phone or a QR code sticker, eliminating the need for traditional payment machines and expensive hardware. Our Service revolutionizes how businesses accept payments by offering:

  • Mobile Payment Terminal: Generate payment links or QR codes using our mobile app. Customers scan the QR code or click the link to complete payments through their banking app. No additional hardware required.

  • QR Code Sticker: Use our QR code sticker that you can place anywhere. Customers simply scan the QR code with their phone, which opens their banking app to approve the transaction. No tapping, no NFC - just scan and approve.

  • 0% Transaction Fees: Unlike traditional payment processors, BriizPay charges 0% per transaction. You only pay your fixed monthly subscription fee, making it ideal for high-volume businesses.

  • Unlimited Transactions: Accept as many payments as you need without worrying about transaction limits or additional fees.

  • Payment Links: Generate secure, shareable payment links via email, SMS, or QR code. Links can be valid for 30 minutes (Starter) or 30 days (Growth/Enterprise).

  • E-Receipts: Automatically send digital receipts to customers via email or SMS after each transaction.

  • Near Instant Settlements: Receive funds quickly after transactions are processed, improving your cash flow.

  • Multi-Device Support: Accept payments on multiple devices simultaneously (2 devices on Starter, 5 on Growth, unlimited on Enterprise).

  • Tip Functionality: Accept tips from customers (available on Growth and Enterprise plans).

  • Transaction Reporting: Access detailed analytics, transaction history, and business insights through your dashboard.

  • Customer Support: Dedicated support for all subscribers to help you get the most out of BriizPay.

3. Account Registration

3.1 Eligibility

UK Only Service: BriizPay services are currently only available to businesses operating in the United Kingdom. By registering, you confirm that:

  • Your business is registered and operates in the United Kingdom
  • You have a valid UK business address
  • You are authorized to conduct business in the UK
  • You will use the Service only for UK-based transactions

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. By registering, you represent and warrant that:

  • All information you provide is accurate, current, and complete
  • You will maintain and update your information as necessary
  • You are authorized to use the payment methods you register
  • Your use of the Service will not violate any applicable UK law or regulation
  • Your business is located and operates within the United Kingdom

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Immediately notify us of any unauthorized use of your account
  • Ensure that you log out from your account at the end of each session
  • Use strong passwords and enable two-factor authentication when available

4. Payment Processing

4.1 Subscription Plans and Pricing

BriizPay offers the following subscription plans:

  • Starter Plan: £24.99 per month (or £249.99 per year, saving 2 months)

    • 0% transaction fee
    • Unlimited transactions
    • Accept payments on up to 2 devices
    • Payment links valid for 30 minutes
    • Near instant settlements
    • E-receipt functionality

  • Growth Plan: £49.99 per month (or £499.90 per year, saving 2 months)

    • All Starter Plan features
    • Accept payments on up to 5 devices
    • Payment links valid for 30 days
    • Tip acceptance functionality

  • Enterprise Plan: Custom pricing

    • All Growth Plan features
    • Unlimited devices
    • Custom features and support

All subscription fees are billed in advance and are non-refundable except as required by law or at our discretion. Prices are subject to change with 30 days' notice.

4.2 Transaction Fees

BriizPay charges 0% transaction fees on all plans. You only pay your monthly or yearly subscription fee. There are no hidden fees, per-transaction charges, or setup fees.

4.3 Referral Program

BriizPay offers a referral program where you can earn up to £25 per successful referral. Referral rewards are subject to the following terms:

  • Referral rewards are paid only when the referred business successfully signs up and maintains an active subscription
  • Referral codes may provide discounts to new customers (currently £5 off subscription)
  • Referral rewards are paid within 30 days of the referred business's first payment
  • We reserve the right to modify or terminate the referral program at any time

4.4 Payment Methods

You may accept payments through various payment methods supported by our Service, including contactless cards, mobile payments (Apple Pay, Google Pay), and other methods we support. We reserve the right to add, remove, or modify supported payment methods at any time.

4.5 Refunds and Chargebacks

You are responsible for handling refunds and chargebacks in accordance with applicable UK laws and card network rules. BriizPay may assist with processing refunds through our platform, but you remain liable for all chargebacks and related fees. We recommend maintaining clear transaction records and receipts.

5. Prohibited Activities

You agree not to use the Service for any illegal or unauthorized purpose. Prohibited activities include, but are not limited to:

  • Processing payments for illegal goods or services
  • Money laundering or terrorist financing
  • Fraudulent transactions
  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting viruses or malicious code
  • Attempting to gain unauthorized access to our systems

6. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are owned by BriizPay or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7. Service Availability

BriizPay services are currently only available to businesses operating within the United Kingdom. We do not currently offer our services to businesses outside the UK. We reserve the right to restrict or terminate accounts that attempt to use our Service from outside the UK or for non-UK transactions.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY UK LAW, BRIIZPAY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Indemnification

You agree to indemnify, defend, and hold harmless BriizPay, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

11. Termination

11.1 By You

You may terminate your account at any time by contacting our support team or through your account settings.

11.2 By Us

We may suspend or terminate your access to the Service immediately, without prior notice, if you:

  • Breach these Terms
  • Engage in any fraudulent, illegal, or harmful activity
  • Use the Service from outside the United Kingdom
  • Process payments for non-UK businesses or transactions
  • Provide false or misleading information about your UK business status

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@briizpay.com
Website: https://briizpay.com

For billing inquiries, please contact: billing@briizpay.com

Note: BriizPay services are only available to UK-based businesses. If you are located outside the UK, please contact us to be notified when services become available in your region.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BriizPay regarding the use of the Service and supersede all prior agreements and understandings.